When looking for a new aircraft tugger to move Pilatus PC-24 and PC-12NG planes, Andrew Ambrose came across DJ Products and our AircraftCaddy line.
Although Ambrose didn’t mind how they were previously moving their planes (with a tractor and tow bar), the others that needed to move the planes weren’t a fan of it due to the double pivot point aspect. Along with that, the tractor was a little light for the job.
Finding out about our AircraftCaddy was pretty easy for Ambrose, since his hanger neighbor already had one of our units.
When it came to finding the right AircraftCaddy unit for these planes, our Sales Engineer, Stacy Sobiech, was able to find a great solution to solve all of Ambrose’s pain points. With 18,000 lb. max weight, 5 blade propeller, and tight hangar space, the best fit for Ambrose was our AircraftCaddy 35K with 5 Blade Pilatus/TBM Steering Arm Weldment and lazy-susan turning mechanism to better maneuver and adjust his planes in his hangar.
Aside from the AircraftCaddy being a great fit for their application, another reason Ambrose chose to work with DJ Products to find his unit was the price! We offer a sturdy, long-lasting machine that pays for itself. Whether you’re looking for convenience, safety, or durability, choosing an AircraftCaddy to move your aircraft will save you in a long run.
On to the good stuff: how well did it work? According to Ambrose, “It’s easier to use than I expected, honestly. With the plane loaded, it’s very balanced and super easy to maneuver. The throttle handle setup is great, very smooth and easy to regulate the power. Forward to reverse transition is super smooth with no slop. LOTS of power and traction. We are in a tight hangar and this caddy makes it so easy to hit your marks the first time. You can be very accurate with aircraft placement, which is a huge plus.”
But it doesn’t stop there. The biggest benefit for them was the size of the caddy. Unlike when they used the tractor and tow bar, they’re able to leave the AircraftCaddy hooked up to their plane and close the door. Prior to receiving their unit, they would need to unhook everything just to close the hangar. This makes the process much more efficient when accessing their aircraft.
One part that we are especially proud of is the experience Ambrose had while working with our team. Initially working with Sobiech, he had an “excellent” experience, with “fast responses every time.” Even after he purchased his unit, our Service team helped him quickly get a wider platform to better accommodate the wide tire on the jet.
All in all, Ambrose said, “I would absolutely recommend this tug from my current experience.”
We’re thrilled to be able to provide not only high-quality, long-lasting products, but also top-notch customer service to all of our customers.