Use technology to keep up to date with your staff.
Mobile technology has already changed the property management world by changing the way customers find and book a room. Now we are seeing the hospitality adopt smartphone and tablet apps for employee use, changing the way everyone from housekeeping to managers does their jobs.
Starfleet Media’s 2015 edition of the Smart Decision Guide to Hotel Property Management Systems explains how mobility solutions are quickly becoming part of the new norm.
Mobile platforms help hotel employees with productivity and response times:
- Housekeeping receives instant alerts when a room should be cleaned
- Front desk staff receive text-based messages when a guest makes a request
- Maintenance receives and submits work orders, complete with notes and digital photos
- Data and information can be seamlessly integrated from mobile applications to the property management system, producing trackable data for analysis and monitoring
In other words, mobile access not only helps workers communicate with each other and guests in real-time, it also accelerates the way hoteliers can compile and analyze data. One hub, accessible to any employee, with fewer phone calls and less paperwork to slow things down.
Hospitality industry equipment and the latest software work together to increase productivity and reduce costs. Think of a housekeeping employee using a motorized linen cart equipped with a mobile tablet. The worker quickly moves from room to room based on check-out alerts, instead of manually pushing a cart and knocking on every door.
Equip your staff with the latest technology. View the full report from Starfleet to read about the latest trends, and explore your options for motorized housekeeping carts and other hospitality industry equipment from DJ Products.