Hospitality Industry
While some people are reluctant to embrace new technology, most folks recognize that it enhances their lives and work. Many travelers are accustomed to a technology-rich world and expect such amenities to be standard. Today, business and vacation travelers expect features that were a costly luxury just few years ago. To remain competitive, hotels should embrace the latest technology trends and evaluate all of their hospitality industry equipment for possible upgrades.
Six mega-trends in the hospitality industry
Hospitality Technology (HT) is dedicated to covering technology issues for the hotel industry. According to HT, protecting payment and personal information of guests is a top priority for every hotel. Providing in-room technology to guests and interacting with them on a mobile platform also ranks close to the top. The following are the six meg-trends for 2016 from HT:
- Guestroom technology: More than half of hotels surveyed (56%) say they plan to upgrade the in-room technology available to guests in 2016.
- Future-proofing networks: To avoid the costs of installing new cables every few years, most hotels are opting for the latest fiber optic lines.
- Improved security: More online payments means increased vulnerability to hackers.
- Mobile engagement: Location-based technology and communications with guests improves customer experience.
- All-location internet: Connectivity from any location on hotel property is now expected by most guests.
- Energy savings: New technology can reduce energy costs for every size of hotel.
Another way hotels can lower their operating costs is with highly efficient motorized carts and trash dump hoppers. Check out the entire line of hospitality industry equipment from DJ Products to reduce the likelihood of injury to your hotel staff.