It’s Buyer Beware When Buying Used Equipment

Economic woes have everyone pinching pennies and looking for bargains. Buying used material handling equipment can seem like a good way to save money, but while there are good bargains to be had, industry watchers warn that there are a lot of unscrupulous people out there trying to cash in on the potential profits. You know you’re getting a high quality product when you buy new material handling equipment from its manufacturer; but if you’re considering buying used equipment, it’s buyer beware.

Business consolidation, poor sales and bankruptcies have forced more material handling equipment onto the used market than usual, so it pays to do your homework and thoroughly investigate both the product and the seller before putting your money down, caution industry experts. Anyone can sell used equipment. No certification is required to sell used equipment, and authorization by original manufacturers is not required. Used equipment shouldn’t be confused with remanufactured equipment that is rebuilt, often by the original manufacturer, and refinished for resale, usually with a manufacturer’s warranty.

The boon market is attracting legitimate sellers who specialize in used material handling equipment sales; but it’s also attracting brokers, auctioneers and folks looking to make a quick buck. These Johnny-come-latelies generally lack any knowledge about the products they are selling or the maintenance they require. Equipment is sold “as is” or sometimes spruced up for resale; but it’s like buying a used car, you don’t know what you’re getting unless you perform a thorough inspection.

Even used, material handling equipment can represent a serious investment. When you buy used, you may get a great bargain; but it’s equally probable that you’ll get an expensive lemon. Follow these tips from Stafford Sterner for Material Handling Management online to ensure that when you buy used material handling equipment, you get what you’re paying for:

  • Deal with reputable, established businesses. In the competitive used equipment market, longevity is a sign of customer satisfaction, reputable business practices, adherence to industry standards, and fair prices. Beware of internet sales unless you can physically verify the business and inventory. A legitimate dealer will carry inventory in stock, be knowledgeable about his stock, allow inspection of equipment before purchase, and provide delivery assurance.

 More tips on Friday

More Tips for Buying Used Material Handling Equipment

Buying used material handling equipment is an attractive option in today’s difficult economic climate. While good bargains are available, the used equipment market is full of charlatans, warns Stafford Sterner in an article on Material Handling Management online. Today we continue the used equipment purchasing tips started in our last post. You’ll find they’re pretty good tips for investigating any company you’re considering doing business with

  • Beware the internet. On the internet it’s easy for a seller to project false impressions about the size of his operation, inventory availability and his experience in the industry. Making an onsite visit may not be practical in the early stages of your equipment search. Sterner suggests viewing satellite images of the seller’s business address on Google Earth to determine whether it’s a legitimate business with onsite inventory or someone arranging sales out of his basement.
  • Avoid part-time sellers. Dealing with a one-man band, people who sell used equipment in their spare time, generally means you’re dealing with an unknowledgeable amateur. Such sellers lack the industry experience to guide you and the resources for post-sale support. Sterner recommends asking for a business phone number in addition to an email address or cell phone number. If calls go to voice mail or the seller isn’t available during business hours, beware.
  • Deal with owners. Avoid brokers who flip equipment with a couple of phone calls, warns Sterner. A legitimate dealer will have invested money in the equipment he sells and will carry inventory you can inspect. Beware if sellers only offer photos.
  • Check financials. If making a large purchase, order a Dun & Bradstreet report (about $100) to check the seller’s financial bona fides. Owners and officers should be clearly listed, along with payment record, any lawsuits filed, incorporation date and number of employees.
  • Ask about follow up. Deal with someone who can service what they sell and check out the repair facilities personally. Beware of companies that outsource repair work, Sterner warns. Outsourcing adds one more layer of cost, scheduling headaches and communication problems to repair issues.
  • Check reputation. Beware of voluntarily offered references which may be carefully screened, instead call local customers or competitors.

When buying used material handling equipment, the take home message seems to be “Buyer Beware!” Purchasing used equipment from a reputable dealer may seem like a practical stop-gap during the recession, but when you add in the cost of increased maintenance and major repairs, it may be more cost-effective to buy new. Whether you buy new or used, it pays to thoroughly investigate prices, equipment and the dealers themselves to ensure you’re getting the best material handling equipment at the best price.

Failing Auto Industry a Warning to U.S. Manufacturers

The auto industry bailout is in peril and may be beyond saving. The demand by Senate Republicans that the UAW agree to slash auto workers’ salaries to compete with their Japanese counterparts may have put “paid” to the deal approved by the House. If any of the Big Three automakers fail, the fallout is expected to send our already troubled economy plummeting even further downward. The strain on unemployment and social resources, the trickle-down effect on the industry’s supply chain, irreparable erosion of America’s already diminished manufacturing base, a drastic decrease in consumer choices — we’re going to be paying for Detroit’s poor management and poor choices for years to come. There is no silver lining here, but there are important lessons to be learned.

While the issues are complex, experts have boiled the U.S. auto industry’s woes down to four basic problems: failure to embrace the future, lack of flexibility, failure to effectively manage labor, and failure to rein in expenses. These are the basic cornerstones for success in any business.

  • Embrace the future. Globalization of the economy, resource depletion, and the speed at which technology changes will continue to bring vast changes to industry and manufacturing. Companies with the vision to position themselves to meet future needs by taking advantage of these changes will prosper. Those like the U.S. auto industry who don’t will eventually fail.
  • Maintain flexibility. Rapid response will separate the men from the boys. Companies with the mental, financial and physical flexibility to react quickly to changing market needs and strictures will prosper most.
  • Manage labor. U.S. labor costs are the arena in which America is least competitive globally. An inability to manage labor demands is one of the core causes of Detroit’s failure. To remain competitive into the future, American businesses and the workers that depend on them for their livelihood will need to address this issue and both sides may need to moderate their expectations.
  • Rein in expenses. Maintaining tight control over expenses and instituting proactive accounting practices are essential for survival in a poor economy. But maintaining these practices as the economy improves will give you the financial flexibility to reach future goals.

DJ Products ergonomically-designed, powered carts and tugs can position you to meet the future successfully. On Monday, we’ll tell you how.

What It Will Take to Succeed in Business in 2009

A small business owner I admired embodied three qualities that got him through many tough times in the material handling business: innovation, positive thinking and hard work. These same qualities can help us weather the current storm successfully.

Innovation. A great believer in innovation, my friend was the first in his region to buck the industry and offer new electric-powered forklift trucks and hand-operated movers when they first came on the market. Decades ago he foresaw the advantages of cleaner, more efficiently powered material handling equipment. Had he still been in business, he’d have been among the first to embrace safer, ergonomically-designed, even more energy efficient, battery-operated material handling equipment. Embracing new technology as it becomes available positions you to reap the rewards of improved energy efficiency, increased maneuverability, innovative safety features and greater flexibility of use.

Positive thinking. Even during tough times, my friend was a great believer in the power of positive thinking. He ran his business and lived his life in accordance with a quote from Henry Ford that he kept prominently displayed on his desk: “Whether you think that you can, or that you can’t, you are usually right.” My friend would have been the first to see the opportunities in a depressed market. Bargains abound for the savvy businessman. This can be a good time to expand your territorial or product base by partnering with or buying out a faltering competitor. Depression of the construction industry has led to aggressive pricing in commercial markets making this a good time to build or expand facilities. This can also be a prime time to upgrade your technology. Many firms are offering unbeatable deals or deferred payments to stimulate business. Plant and business closures are also creating great deals on used equipment.

Hard work. My friend knew that positive thinking alone never accomplished anything. No slouch when it came time to roll up his sleeves and get dirty, another favorite saying was, “God helps those who help themselves.” To survive the current recession, you’re going to have to be innovative, flexible and forward thinking; but you’re also going to have to reign in unnecessary expenses, tighten up financial practices, maximize worker and production efficiency, and work hard to stay ahead of the competition.

Frugality Is New Business Reality

The nation’s economic gurus may have declared the recession over, but they’re warning businesses and consumers alike that recovery could continue for years. And we shouldn’t expect things to get back to the way they were — ever! The country is going through a major reset. After decades of inflated prices, inflated egos and inflated dreams, we’ve had to face the cold, harsh realities of life and — we hope — the experience has left us wiser and a little more wary of falling into the same pit again. The smaller employee pools, tighter resource management and lean production practices developed out of necessity during the recession are here to stay. Frugality is the new reality.

The frugal measures taken to keep American businesses from sinking will help us swim leaner, faster and farther in the post-recession marketplace. Having found that we can function and compete in a frugal environment, businesses are expected to use that new-found frugality to give themselves a competitive edge, using less to produce more. Sure it means that everyone will continue to work harder and do more; but that’s what it’s going to take to compete successfully in the new, tougher post-recession marketplace.

Smart business owners will seek out equipment that allows them to make more productive use of their more limited post-recession workforce. Material handling products like DJ Products ergonomically-designed CartCaddys allow a single worker to perform lifting and transporting tasks that it takes two or more workers to do manually. Because ergonomic design enables multiple workers of any size, shape or physical ability to perform the same task without risk of injury, DJ Products carts, tugs and movers allow employers to maximize use of their workforce. Eco-friendly, battery-operated motorized carts decrease fuel costs while cutting downtime and maintenance costs. And adoption of ergonomic equipment significantly reduces medical and workers compensation costs while letting your workers know you value their health and safety.

2009 Ends on Material Handling High Note

2009 seemed like the year that would never end. For manufacturers, the bad news just kept on coming. But hope seems to have finally struggled above the horizon. From the depths of last winter’s discontent, 2009 has risen to end on a high note for material handling manufacturers and, indeed, most U.S. manufacturers. Reports indicate that U.S. manufacturing has finally turned the corner, and we can expect 2010 to be a far more productive and more profitable year. Break out the champagne!

The fourth quarter of 2009 saw strong manufacturing growth. With the job market showing signs of stabilization and housing prices beginning to climb toward normal, November brought a cautious increase in consumer spending. Manufacturing benefitted from increased orders for durable goods during the fourth quarter as customers started restocking their shelves. While durable goods orders in November were less than robust, they were twice the amount forecast by economists. Overall, the U.S. economic picture looks hopefully optimistic for the first time since the recession hit.

“We are seeing progress in a number of areas, from increases in consumer spending and business spending to growth in exports,” Brian Bethune, an economist at IHS Global Economics told the Associated Press last week. “It all adds up to a recovery that is gaining some momentum.”

Bethune and other economists are predicting a 4% annual rate of economic growth (as measured by gross domestic product) for the final quarter of 2009. In addition to durable goods, particularly a growing increase in high ticket items, industrial growth into the new year is expected to come from increased equipment and software purchases. Ergonomic material handling equipment sales are expected to increase as manufacturers and business owners seek out ways to increase worker productivity and decrease healthcare costs. Expected new regulatory requirements aimed at protecting worker health and safety are also expected to drive up sales of ergonomic carts and tugs.

Tips for Increasing Service Life of Material Handling Equipment

During a recession, the reality is that many companies are forced to made do with aging material handling equipment until business improves and funds become available for new equipment. It is possible to improve equipment performance while cutting costs by following three cost-saving strategies, says Cliff Holste, Supply Chain Digest’s material handling editor, in a June 11, 2009 article on SupplyChainDigest online. Holste’s magic formula for decreasing downtime and increasing equipment service life without straining your budget: reduce, reuse and recycle.

Reduce. Performing preventative maintenance will extend the life of your material handling equipment and can effectively reduce equipment repair costs. Setting a schedule for regular maintenance checks of your material handling equipment will ensure that it is running properly and allow any problems to be discovered and repaired before breakdown occurs. Regular preventative maintenance will keep equipment running at peak performance, minimizing expensive downtime and high-cost emergency repairs.

Reuse. Retrofitting current equipment so it can be reused in new applications is a cost-effective alternative to replacement. Modernizing existing equipment by upgrading components, increasing speed, improving capacity, augmenting safety features or adding new technology can increase its versatility, value and useful work life. A well-considered retrofit can allow existing material handling equipment to be used in new settings or perform new tasks at considerable savings. Retrofits can also bring older equipment into compliance with changing federal and state safety regulations. Ergonomic retrofits can be performed to improve the safe operation of existing equipment, reducing worker injuries and the medical, insurance and workers’ compensation expenses that accompany them.

An excellent example is DJ Products’ new ergonomically-designed Retrofit Cart Kit. This motorized retrofit cart kit can be adapted and mounted to almost any cart and can be customized to any application or environment from transporting hospital linens to moving oversized lumber. The powerful, heavy-duty, battery-powered 24-volt motor is capable of powering carts up to 4,000 pounds. Ergonomic variable-speed twist grips eliminate the risk of carpal tunnel syndrome while allowing operators to easily maneuver loads both forward and backward at speeds from 0 to 3.2 mph. DJ Products’ motorized retrofit cart kit can be field installed by the customer or DJ Products can provide onsite installation services. Visit the DJ Products website to find out more about our new motorized retrofit cart kit and to watch a video of this product in action.

Recycle. A fairly new offshoot of the “green” environmental movement, remanufactured material handling equipment can be an affordable alternative to buying new equipment for some. In the remanufacturing process, used equipment is disassembled and cleaned and worn parts are replaced before the unit is refinished and reassembled. Remanufactured equipment generally comes with a warranty.

Is There Light at the End of the Tunnel?

The Dow is plunging, financial institutions are failing, credit is drying up and long-time Wall Street icons are plummeting into bankruptcy. The U.S. economy seems to be falling like a poorly stacked house of cards. The news is full of doom and gloom and more gloom. Is there light at the end of the tunnel?

In a word, yes. But it may be a long tunnel, say manufacturing experts. There are things you can do to calm worried employees and weather the storm, says Joe Cogliano in Manufacturing & Technology eJournal.

  • Keep your staff in the communications loop, says Jay Kuhn, president of Definity Partners, a business improvement company. When the economy tightens up, employees worry about job security, providing for their family, even putting gas in their car to get to work. All that worrying takes a toll on worker productivity. Being honest about what’s happening in your company will bolster employee morale. “Workers are going home and they are hearing bad news everyday,” says Kuhn. “It’s important they know what’s going on because everything the company does is really going to be taken as a negative sign, whether it’s meant to be taken that way or not.” Employers should be prepared to answer questions and explain even minor changes like switching an insurance carrier to reign in employee nervousness. Keeping employees in the loop can alleviate their fears and keep office gossip in hand.
  • Keep things positive. Worry and stress take a physical toll on workers which can result in increased absence rates. Keeping things positive helps make workers want to come to work.
  • Embrace patriotism. Historically, Americans respond positively to hardship and sacrifice when they know they are helping their country. “Small and medium-sized businesses need to realize they’re the backbone of our economic growth and job creation,” says David Velie, managing partner of Amend Consulting/Techsolve, a manufacturing improvement consulting firm. “Remind teams that they’re the strength of the economy, not the Fortune 500s and the housing sector.”
  • Maintain your cash flow. Take a close look at factors that affect your cash flow. You may need to reign in credit terms and be more aggressive about collections to improve your cash flow. Watch for potential cash-draining trouble spots. Kuhn says business owners should base every decision on a “cash is king” model.

Things may be rough for all of us for a year or two, but as Kuhn points out, “The economy does come back; it always comes back.”

Recession Over but We’re Not Out of Woods Yet

Today’s headline blared: “Recession officially ends, with trepidation.” Ain’t that the truth! In officially declaring the recession over, the U.S. Commerce Department cited a 3.5% growth in the economy. Encouraging, certainly. Something to cheer about? Apparently Wall Street thought so as the Dow Jones Industrial average shot up nearly 200 points. But the guy or gal on the street? Maybe not so much. The effect seems more psychological than actual. Economists caution that much of the 3.5% increase in gross domestic product was fueled by the government’s Cash for Clunkers program and first-time homebuyers tax credit. Whether those programs have created an unnatural spike in economic growth that can’t be maintained or the economy really is finally throwing off the chill of recession, only time will tell. But until unemployment decreases, most analysts agree we’re not out of the woods yet.

Getting people back to work is the real challenge now. People aren’t going to start buying again — the necessary trigger for real economic improvement — until they have jobs and can stop worrying about keeping food on the table and a roof over their heads. And the jobs won’t be there until American businesses feel comfortable financially. A bit of a vicious circle: consumer purchasing fuels businesses which fuel jobs. Traditionally, small businesses provide the greatest potential for U.S. job growth; so it was interesting to read the results of the American Express OPEN Small Business Monitor bi-annual survey in Manufacturing & Technology eJournal.

Here are some of the survey highlights:

  • 51% of manufacturers have a positive outlook, about the same as last year (52%)
  • 61% are experiencing serious cash flow difficulties, compared to 47% a year ago
  • only 22% plan to hire additional employees, down from 30% six months ago 
  • only 36% are planning capital investments, down from 59% in 2008
  • 68% think U.S. economic woes are far from over

DJ Products would like to know what you think and how your business is coping with the recession.

Manufacturing Rebound Glimmers on the Horizon

With the dawn of a new political era in Washington, U.S. industry experts are cautiously predicting that manufacturing’s darkest days are over and that a rebound can be expected within the next six months. Analysts seem to agree that the Institute for Supply Management Index (ISM) finally bottomed out and will now begin to grow.

“Much depends on some proposed government actions and the reaction of the financial community,” Chris Kuehl, an economic analyst for the Fabricators and Manufacturers Association, told writer Joe Cogliano in the January 6, 2009 edition of Manufacturing & Technology eJournal, “but assuming that the credit crisis continues to diminish there will be some recovery in certain sectors.”

In anticipation of President Obama’s promised economic initiatives to create jobs, rebuild infrastructure and move to alternative fuels, Kuehl expects businesses that supply construction material and machinery and those in energy development to lead the recovery. He said that media saturation about the dire straights of the automotive and construction industries has obscured any good news about the state of U.S. manufacturing. He noted that medical manufacturing has actually grown during the recession and that the aerospace industry has held firm. 

A double digit production decline in the 4th quarter of 2008 is expected to be manufacturing’s low point. The National Association of Manufacturers (NAM) predicts a continued but gradually decreasing decline across most industry sectors for the first three quarters of 2009 before the advent of slowly rising numbers. NAM expects the final months of 2009 to bring a 1.4% increase in manufacturing rates.

Experts agree that while economic downturns take a toll on industry, they also serve to cull out weak, mismanaged and antiquated companies. Those that survive are stronger, more efficient, more resource conscious and more productive. On a larger scale, benefits of the economic crisis include a new era of better risk and credit management by both lenders and borrowers, new avenues of industrial growth, and deeper understanding and a necessary re-evaluation of global trading relationships and their impact on U.S. economy.

“The challenge for all of us is to determine if this is a ‘disaster’ or an ‘opportunity,'” Norbert Ore, Chair of the Institute for Supply Management’s Manufacturing Business Survey Committee told Manufacturing & Technology eJournal. “If we choose disaster, we will be paralyzed during a period of great change, and we will assume that there is little hope of prosperity for ourselves and our organizations. If we choose opportunity, we can view this as the time to face challenges head on and find more productive ways to create value for ourselves and society.”