Proactive Problem Solving Reduces Workplace Injuries

Reducing workplace injuries is every responsible business owner’s goal. Not only do you value your employees’ health and safety, but the cost of ignoring workplace safety — high medical, insurance, workers’ compensation and lost man-hour costs — can be staggering. It pays to be proactive in looking for potential injury-causing problems and coming up with ergonomic solutions that improve the fit between the work and the worker.

Developing a proactive plan to reduce workplace injuries is a four-step process:

  1. Observe and question
  2. Set priorities
  3. Implement improvements
  4. Follow up

1. Observe and question.

Look for clues to possible problem areas in available statistical data. Check injury reports for patterns that indicate higher injury rates for certain tasks or in certain areas. OSHA logs, worker reports and complaints, absence rates, and workers’ compensation reports are good starting points. Ask if your workers’ compensation insurance carrier provides workplace assessment surveys as part of their risk-management services.  

Look at production reports for bottleneck areas. Check quality control reports for poor quality product or service. Problems can indicate areas where workers are having difficulty completing tasks effectively under current conditions. The root cause of such problems is often poorly designed equipment or task procedures.

Spend some time following the entire process of your business from start to finish. Pay particular attention to areas highlighted by the data review. Observe the way workers do their jobs. Watch for risk factors such as awkward postures, repetitive motions, forceful exertions, pressure points or extended periods spent in the same position. Watch for signs of worker discomfort or pain such as self-restricting movements, efforts not to move certain body parts or massaging hands, arms, legs, necks or backs. Pay attention to unnecessary handling and duplication of material or product movement.

Look for ways in which workers have modified standard procedures to make it easier to do their work, including modifications to tools, equipment, workstations or task performance. Talk to managers but also talk to the workers who actually perform the tasks. Ask workers how they would change the work process, operations, tools or equipment to make their jobs less physically demanding and more efficient. You’ll get a clear idea of what isn’t working and may get some excellent suggestions for improvement.

Continued next time

Making the Most of Your Space

A few years back, when business was booming, the answer to the need for increased space because of increased business was simple – upgrade to a larger facility that can handle the increase of inventory.  Now things aren’t quite so simple, increases in margins remain slim and there is constant competition to attract and keep new customers, so many business are leery about taking on greater overheads to try and meet customer demands – instead businesses are being forced to recreate the space that they are in an effort to hold the necessary inventory to satisfy customer demands.

This may mean changing storage racks, warehouse aisles and converting office space in order to make room for additional product storage and this restructuring of space may also mean that the equipment being used may no longer be as effective with the more constrained spaces.  Traditional forklifts can be bulky and may need a good deal of space to  maneuver  around a warehouse  – if you decrease the amount of room for travel there may no longer be enough room for a large forklift to effectively operate.

Though upgrading to smaller, safer and more efficient equipment will bring about an initial investment, unlike assuming a new lease for a larger space, this investment will immediately begin to pay for itself.  The powered carts and lifts from DJ Products allow a single employee to move heavy loads around in the smallest places easily – meaning that your employees won’t struggle at all in the smaller and more cramped spaces and that your business will maintain the same level of productivity despite the fact that your employees have less space to move around in.

Your new equipment will cost less to operate and allow your employees to get the job done quicker, which is exactly the formula you need to attract and keep more customers without having to move into a larger facility.

Electric Tuggers Improve Ergonomics in Material Handling

Improving the ergonomics of material handling decreases worker injuries, improves workplace efficiency and leads to a healthier bottom line. Medical costs, insurance premiums, workers’ compensation payments and lost man-hours soar when ergonomics are ignored. Material handling is one of the most injury-intensive industries, according to the U.S. Department of Labor. Every effort you make to fit the demands of work tasks to the capabilities of your workers (i.e., ergonomics) will decrease costs and ultimately improve profit margins.Material handling requires many actions that can result in serious and expensive musculoskeletal injuries. Repetitive motions, awkward postures and the application of force as workers lift, push, pull, carry and handle materials create daily opportunities for injury. Attention to ergonomics in designing tasks, workspaces and equipment can dramatically decrease the physical demands and injury potential of many material handling activities.Carrying and lifting are the two actions that present the greatest potential for worker injury when handling materials. Today we’ll address tips for ergonomic carrying; on Friday, we’ll share tips for lifting ergonomically.Carrying tasks place stress on the back and shoulders and create contact pressure on the shoulders and hands. When repeatedly strained or overstressed, the effort and force needed to carry materials can cause injury. To decrease injuries caused by carrying, follow these suggestions:

  • Eliminate unnecessary carrying.
  • Minimize the distances materials must be carried and use electric tuggers to carry materials over longer distances.
  • Organize work tasks so that physical demands and work pace increase gradually as muscles warm up.
  • Rotate workers or alternate carrying with non-carrying tasks to prevent overstraining the body and give muscles a chance to rest between efforts.
  • Wear properly fitting gloves to improve grip stability.
  • Reduce load weights and test loads for stability and balance before carrying.
  • Slide, push or roll materials. These actions place less stress on the body than carrying.
  • Use conveyors, slides or chutes to move materials.
  • Use electric tuggers to transport heavy loads.

Pushing vs Pulling Manual Carts

Pushing and pulling are the two most frequent actions workers execute in the course of doing their jobs. So in maneuvering manual carts, which is easier for the worker and creates less risk of injury — pushing or pulling?

Experts say pushing is preferable to pulling for a number of reasons. Research has demonstrated that people are able to exert higher push forces than pull forces. Given that horizontal push force, not the weight of the load or equipment, is the most significant factor in determining the effort required to move a load, that’s a significant consideration in selecting equipment.

Think of what happens to the body when you push something. Your entire body is used to create push force. In pushing an object, your body is more centered which allows you to concentrate force. Limbs are generally held closer to the body, limiting the possibility of extension injuries.

Pulling on the other hand, creates tremendous stress on individual body parts. When you pull an object and you are facing the direction of travel, one arm is stretched behind your body. This places the shoulder and back in awkward postures, increasing the potential for painful injury through overextension or awkward twisting. If you use two hands to pull an object you must have your back to the direction of travel. Walking backwards without a clear view of your path is an invitation to an accident. On an incline momentum can increase unexpectedly and the cart can careen into the worker or “run over” his feet.

There are times when pulling is the only way to maneuver a manual cart into the proper position, but at all other times pulling should be avoided. Pushing is the safer, more ergonomic way to move a manual cart.

Congress Debates Increasing Fines for Worker Injury, Death

Congress is being urged to increase financial penalties for workplace injuries and deaths, according to congressional testimony reported by McClatchy Newspapers. In last week’s hearing before the U.S. House Education and Labor Committee, workers’ advocate groups squared off against industry safety experts to debate increasing penalties when employers don’t protect their workers against hazardous conditions.

Workers’ advocates pressured the federal government to drastically increase fines and implement possible criminal prosecution for senior executives when workers are killed or seriously injured on the job. “The thought process has to be, ‘If I keep doing this, and I keep letting this happen. … I could go to jail,'” David Uhlmann of the University of Michigan School of Law and a former U.S. Department of Justice official, told the House Committee.

Speaking for the opposing view, a workplace safety attorney who helps businesses figure out how to respond appropriately to U.S. labor laws, recommended more clearly defined labor safety laws and more stringent enforcement of existing penalties for employers who exhibit a “callous disregard” for workers’ safety. “There needs to be a balance,” Lawrence Halprin, a lawyer with Keller and Heckman, told the House Committee, noting that confusing labor regulations often contribute to the creation of workplace hazards.

Last week’s hearing was one more volley in the Congressional debate that is accompanying preparation of anticipated legislation to overhaul the 39-year-old Occupational Safety and Health Act (OSHA). With the Obama administration’s apparent blessing, House Democrats are preparing to give OSHA a new and sharper set of teeth. New regulations being considered would dramatically increase employers’ penalties, increase business owners’ accountability and protect workers who speak out about workplace violations. OSHA penalties have not been updated since 1990, and financial penalties were never indexed to inflation. Current penalties for the injury or death of a worker often total just a few thousand dollars.

“Penalties must be meaningful,” said Rep. George Miller, a California Democrat and chairman of the House Education and Labor Committee. “They must function to deter violations. They must get people’s attention.”

However, some committee members are concerned that their Congressional peers may be unduly swayed by the many stories of personal tragedy that have peppered the hearings. Rep. Tom Price, a Georgia Republican, noting that workplace fatalities have declined since 1994, said, “Sometimes Congress gets emotional and draws the wrong conclusions and makes the wrong laws.” Time will tell what happens here, but you might want to weigh in with your Congressman and tell him how you feel.

Handhold Design Can Improve Worker Efficiency

Most carts have handholds of one sort or another. Handles are such an ordinary part of everyday equipment that it’s easy to ignore their importance in efficient equipment use. But handholds are the link between the operator and the load. Handholds cue the operator on how much force to exert and where to apply it most effectively to move the load. Handhold placement and design on carts can increase or decrease the ease and efficiency with which a worker moves a load.

In evaluating the usefulness of a cart, consider these important elements of handhold design:

  • Handhold Height. Handhold height defines the operator’s posture, and posture determines the amount of force a person is able to generate when moving a cart. Given the difference in human size, no single handhold height will be optimal for all workers. Handholds that cause operators to bend or stoop can lead to musculoskeletal injuries. When handholds are located at the proper height for an individual’s body, he is able to exert maximum force without straining his body. An adjustable handhold system will accommodate workers of various sizes. Other solutions include a continuous vertical handhold system that can be grasped at any point along its length or a series of handholds at varying heights.
  • Handhold Width. Handholds should allow the operator to grip the cart near its outer edge to provide maximum leverage for turning and positioning. However it’s important that hands, fingers or arms not protrude beyond the side of the cart to prevent crushing injuries should the cart come in contact with a wall or other equipment.
  • Handhold Type. The type of handhold can dramatically affect the amount of force an operator is able to exert when maneuvering a cart. Poor coupling, the contact between hands and equipment, can decrease the force an operator can exert by 65%. Handhold shape should not concentrate pressure on any specific area of the hand. There should be no sharp edges or pronounced ridges. Both the palm of the hand and the fingers should be able to contact the handhold which should be wide enough to accommodate the entire hand.
    Note: Pulling tasks require a handhold that can be gripped with the fingers wrapping around the handle. Pushing tasks need only a good surface that provides stable hand/equipment coupling.

Efficient Wheel Design Reduces Friction

Friction occurs when two surfaces come into contact, as when a wheel rests on a floor. Friction is the force that resists movement between the objects. Under theoretically perfect conditions, the ideal wheel environment would be a hard, smooth wheel rolling over a hard, smooth surface. In real life, perfect conditions never exist. In a typical work environment, using a hard wheel will often result in higher rolling resistance, as well as increased noise and vibration.

Both static and dynamic forces affect friction. The initial push force necessary to place an object in motion is the static force. Static force is generally greater than dynamic force which is the exertion necessary to keep the object moving. Wheel design must consider bother static and dynamic force.

In a wheel or caster system, there are three places where friction can affect force:

  • at the point where the axle and wheel interface;
  • if a swivel caster, in the swivel housing; and
  • at the ground/wheel interface, particularly at any points where the wheel will slide or pivot on a surface.

The efficiency of a wheel or caster in reducing friction is dependent not only upon the appropriate design of the wheel itself, but also on the materials used in its construction and the placement of the wheels on the equipment to be moved.

The Cost of Ignoring Ergonomics

Back in industry’s dark ages, equipment was designed to do a task without much thought to the comfort or safety of the worker who would be operating it. Back injuries, tendonitis, carpal tunnel syndrome and other stress and repetitive motion injuries were an aggravating and often debilitating part of the job. The toll wasn’t just on the workers, industry paid a price in decreased productivity, poor product quality, increased medical and workers’ compensation costs, low morale and high absenteeism. The annual price tag for workplace injury and illness is estimated at $171 billion.

That’s a pretty hefty price tag considering that America spends about $170 billion a year on cancer and $164 billion on cardiovascular disease, the country’s two biggest killers. According to an American Medical Association study, each year in America there are 6,500 deaths from workplace injuries and more than 60,000 deaths from workplace-related diseases. Non-fatal workplace injuries number 13.2 million annually with 862,000 illnesses. That’s a staggering price in human suffering and industry dollars. The total cost of workplace injuries is nearly equal to the combined annual profits of America’s 20 largest companies.

But that’s just part of the picture. Workers’ compensation claims already cost American businesses $60 billion annually, according to the U.S. Department of Labor. More than 50% of those claims are for back injuries from lifting, pulling, pushing and straining, says the National Council on Compensation Insurance. In fact, workplace back injuries, which involve lengthy and costly treatment, affect more than 1.75 million workers each year, according to the Bureau of Labor Statistics. Add in the estimated time-lost cost per injury of $26,000 per incident and the prevention of a single injury can result in an immediate savings of $26,000.

This staggering cost and the desire to provide American workers with healthier and safer working conditions gave rise to ergonomics and the beginning of a radical change in the way industry approaches equipment design.

Next time: The rise of ergonomics in industrial design.

Why Ergonomic Equipment Makes Smart Sense

With the loss of time on the job and the expense of injuries billed to Workman’s Compensation or for that matter even the legal representation in a liability law suit, the initial investment in ergonomic equipment for your warehouse and maintenance staff is a good investment.

Wikipedia defines ergonomics in this statement:
“Ergonomics is the scientific discipline concerned with designing according to human needs, and the profession that applies theory, principles, data and methods to design in order to optimize human well-being and overall system performance. [2] The field is also called human engineering, and human factors.”

When you invest in equipment that helps to protect your employees and staff from injury, you are investing in increased productivity, potentially lower legal costs for your business, and better employee morale and health.

Ergonomic engineered equipment may initially cost more than other equipment but in the big scheme they may very well be the investment that you simply should not overlook. With over exertion being one of the leading workman’s compensation claims in a document provided by the State of Washington with an average incurred medical cost of $7,233 the investment in machinery that does the heavy work in the warehouse, factory floor, or facility is simply a smart investment in protecting your business from potential medical expenses and legal fees.

To put this in perspective, just in Washington State alone, the Washington State Department of Labor and Industries reported that in 2008 that there were 24,667 claims for overexertion with a total incurred cost of $178,414,838 with an average claim size of $7,233. This is just for one state! Tally this up in 50 states and employee overexertion is one of the key injuries that many companies can work to prevent by supplying equipment that helps protect the employee from overexertion on the job.

If you are not aware of the new equipment that is available to make your staff work more carefully, prevent over exertion, and to increase productivity, we invite you to visit the website of DJ Products the specialist in pullers, movers, motorized carts, electric cart pushers, and CartCaddy dolly movers. They will be happy to provide the information you need to make the “right “ equipment purchase for your specific needs.

Lifting Tips that Prevent Back Injury

In our last post we talked about the exorbitant cost of back injuries to industry. In both human and financial cost, back injuries take an expensive toll. Application of ergonomic principles to the work space and use of ergonomically designed equipment can reduce potential back injury significantly. But sometimes materials must be manually lifted and moved.

It’s important to train workers in proper lifting techniques. Musculoskeletal injuries, particularly to the lower back, can result when items are improperly lifted. The key to developing good lifting habits is to think about what you plan to do before picking up an object. Practice these safe lifting tips:

  • Size up the load and check surrounding conditions. Get help with the lift if the object looks heavy or awkward. Make sure you have good footing and enough space to maneuver easily. If the object must be carried, may sure your path is free and clear of obstacles.
  • Balance your body. Your feet should be shoulder width apart and beside each other. To provide maximum balance and leverage, your feet should be positioned somewhat behind the object to be lifted.
  • When lifting, don’t stoop. Bend both knees and keep your back straight but not vertical. Tucking in your chin will help you keep your back straight.
  • Use your hands and fingers to grip the load. Called a palm grip, this grip provides maximum security. Remember to tuck in your chin before you lift.
  • Use your body weight to get the load moving. Lift by pushing up with your legs, your body’s strongest muscle group.
  • Keep arms and elbows close to the body while lifting to provide better balance and maximize lift force.
  • If you must carry an object, carry it close to your body and don’t twist. Shift your foot position and turn your whole body to change direction.
  • Remember to watch where you’re going.
  • Bend your knees when lowering an object. Avoid stooping which places unnecessary strain on your lower back. Place the object on the edge of a shelf, bench or other surface and slide it back into position. Keep your hands and feet clear as you let go of the object.

Even when lifting or moving light-weight objects, it pays to develop good lifing and carrying habits. Your back will thank you!