Tag: fulfillment

Building the Workforce of the Future

Even before the economy took a dive, material handling industry experts were warning of coming changes to America’s workforce that could have far-reaching implications for U.S. businesses. America’s population is aging. By 2015, the over 65 population will increase by more than 20%. At the same time, the number of people getting started in the workplace, those 25 to 39, will grow by only 6%. And even more alarming, the population group that has traditionally formed the core of America’s workforce, those aged 40 to 54, will shrink by 5%. Businesses need to prepare now to deal with a younger, smaller U.S. workforce.

But that’s only part of the problem, said Gary Forger, Senior VP of Professional Development for the Material Handling Industry of America (MHIA), in his keynote address at ProMat 2009 earlier this month. The fast pace of technological change and the need for constant learning and retraining may present the biggest challenge. Where it used to take 12 to 15 years for skill sets to before becoming obsolete, it now takes less than 3 years. “It is estimated that 39% of the current workforce and 26% of new hires will have basic skill deficiencies,” Forger said. Unfortunately, America’s future workforce may not have the “live to work” ethic of their predecessors. Tomorrow’s worker will be seeking a better work-life balance, placing higher value on “work to live.”

While coming changes in workforce demographics will present significant challenges for U.S. businesses, Forger said it will also present unique opportunities to improve productivity and performance for companies able to exercise flexibility. Forger suggested that those opportunities are likely to be found in unexpected places. Companies may find it productive to pair old and new workers, he said. New workers would bring advanced technological skills to the table; older workers, knowledge and experience. Automation is expected to increase to allow smaller workforces to maintain production. The need to accommodate aging workers will place increased emphasis on ergonomic equipment.

As the number of U.S. workers dwindles, the material handling industry should prepare for an increasingly multi-cultural and multi-lingual workforce. Forger said recruiters may need to target new work groups, such as “Hispanic women reentering the workforce.” Retention efforts may need to become more flexible and more creative, offering different incentives to differently-motivated groups. In the future, advancement, employee satisfaction and responsibilities may provide better retention results than basic pay. How companies address work-life balance issues is also expected to play a key role in employee retention.

Ergonomic Scissors Lift Adjusts to Workers’ Heights

Bending, twisting and reaching all day long can have workers reaching for the Tylenol well before the day is over. These muscle-torquing activities lead to aches, strains and sprains that slow workers down and can eventually cause musculoskeletal injuries that entail multiple doctor’s visits, costly physical therapy and time off from work, placing an added burden on fellow workers who have to pick up the slack.

This was the problem being experienced by an Ohio manufacturer of aftermarket exhaust systems. Management noticed a high level of sprains and strains reported by workers. Investigation found the culprit to be the awkward positions workers assumed while performing production and packing tasks.

Workers come in different shapes and sizes but, as is true in most facilities, materials were delivered to work stations at a single, stationary height. Since few workers fit the “ideal” height around which equipment and tasks were designed, this meant that most workers, being either shorter or taller than the “ideal” height, were forced to bend, stretch, and strain to perform their work tasks. In the process, they overtaxed and injured muscles.

Company management sought a solution in ergonomics. Ergonomics is the science of fitting equipment and tasks to the capabilities of the worker to eliminate strain on the human body. Ergonomic design allows equipment that will be used by multiple workers to be adjusted to fit the size and capability of each individual. 

In the case of the Ohio exhaust manufacturer, the perfect solution proved to be an ergonomically-designed, portable scissor lift. The portable scissor lift allowed relatively heavy parts (120 lbs.) to be quickly moved from one station to the next. The power scissor feature permitted each worker to quickly and easily adjust the lift bed to the optimal height for his size. The result was virtual elimination of musculoskeletal injuries, an increase in productivity from 65% to 88%, and increased on-time delivery.

The problems experienced by this Ohio company are common to many industries, including manufacturing, fulfillment, packing, logistics, shipping and warehousing. DJ Products’ PWP2000 Cart Puller mobile electric lift table could be the perfect solution for your facility. Our ergonomically-designed, self-propelled electric scissor lift is available in a variety of shapes and sizes for various applications. Our lift tables deliver work items to the appropriate height every time. Combine our lift table with our PartsCaddy mobile platform truck and workers can easily move fully-loaded lift tables from one station to the next without physical strain. With 16 hours of battery life, DJ Products’ electric movers can stay in continuous operation through two shifts with ease. 

Teens Searching for Summer Jobs Must Think Outside the Box

If you have a teenager looking for a summer job, you know how grim their prospects are this year. Some employment experts are predicting that this will be the worst summer job market since the 1950s. Jobs usually held by teen-aged workers have been snapped up by laid off, furloughed, out-of-work adults looking for any way to make ends meet until the economy turns around. Tomorrow morning when you pick up your cup of coffee, take a look at the person manning the drive-through. You’re more apt to see a mature face than some fresh-faced high school kid — and the money-hungry collegiate workforce has yet to hit the summer job market. With traditional summer employers cutting back, teens and collegiates will have to think outside the box to earn money for tuition, car parts, clothes and dates this summer.

This is definitely a summer where teens and college students will have to look beyond the mall and local fast food franchises to find employment. It’s time to think outside the box! In years past, employment experts might have suggested that teens look for jobs in manufacturing. Unfortunately, the economic crisis has slowed U.S. manufacturing production, sending home thousands of U.S. workers and glutting the manufacturing workforce. There’s little opportunity in manufacturing this year for unskilled, part-time, summer laborers. But there is potential opportunity in fulfillment, distribution and warehousing, job experts say.

Not only do businesses benefit from cheaper labor when they employ teens and collegiates, but there can be advantages to building early working relationships with tomorrow’s prime workers. Summer jobs provide an opportunity for college students to try out potential careers while giving employers a chance to size up future workers. Many teens and collegiates return to a company summer after summer and eventually seek full-time employment. Savvy employers use these opportunities to pre-train future staff and benefit by gaining educated, top-notch employees ready to hit the ground running as soon as they earn their degree.

Distribution, fulfillment and logistics companies that utilize DJ Products’ highly-adaptable, ergonomically-designed material handling equipment won’t have any trouble giving this summer’s hungry teen workforce an opportunity to grow their work skills. Ergonomically-designed to adjust to the physical size and abilities of any worker, DJ Products equipment can be successfully used by male or female teens and college students without risk of injury. Intuitive controls, superior safety features, adaptable design, and premium construction make DJ Products’ motorized carts and electric tugs easy to use, minimizing training time and maximizing production — the perfect combination for summer workers! 

Electric Lift Table Puts Work Materials at Optimal Height

We all know how much faster and easier a job is when all our materials are at optimal height and within easy reach. It’s a minor annoyance when we have to lift a heavy object or stretch for tools when we’re at home doing the weekend warrior bit; but when we have to lift and stretch hour-after-hour on the job, that minor annoyance can quickly become a painful injury. According to the Bureau of Labor Statistics, overexertion injuries from repetitive lifting and awkward reaching cost employers an average of eight days of workers comp time per injury. That’s a pretty high price to pay for avoidable injuries.

Lifting injuries that cause pain and damage to the lower back are a leading safety issue in manufacturing, assembly, fulfillment, pick and pack, and numerous other industries. Ergonomics is the solution. Ergonomics is the science of designing equipment and tasks to safely accommodate the breadth of variety in the human work force. Ergonomic material handling equipment addresses safety issues created when workers of various sizes must perform the same work tasks. By making the individualization of work platforms possible, ergonomic material handling equipment minimizes the risk of injury from lifting, stretching and straining. DJ Products’ ergonomically-designed lift tables, scissors lifts and adjustable carts and platforms allow each individual worker to position materials at his personally-optimal work height.

Unfortunately, many plant operations were set up before manufacturers realized the importance of ergonomics in protecting workers’ health and safety, increasing productivity and managing costs. Fortunately, DJ Products manufactures a complete line of mobile adjustable lift tables, scissors lifts, carts and platforms. Our compact, battery-powered, electric lifts allow workers to lift materials and perform tasks at optimal work height, eliminating injury-inducing stress and strain. Contact DJ Products for complete information. We manufacture a full line of material handling products and can design an ergonomic solution to your unique problem.

Preparation Can Aid in Overcoming Unforeseen Obstacles

There are a number of things, out of your control, that can hamper your ability to get shipments out to your customers in a timely manner.   Any time you are bringing in products from a location that isn’t local, you can become the victim of shipping delays that can affect how quickly you are able to fulfill customer orders; and any time you are in need of an out of stock or made to order item, production delays can most certainly affect the prospected arrival date of materials.

Many of your customers may be understanding and not overly critical of you if the delays don’t impact their business too greatly, but others are only concerned with getting their order as quickly as possibly and don’t want to hear excuses of manufacturer delay.

Though your hands might be tied when it comes to manufacturer delays, you can help to offset these undesirable instances by being as prepared and efficient as possible in your own operations.  Properly trained and motivated employees who operate in a safe and organized environment with reliable equipment can turn around freight from receipt to shipment much more quickly and much more accurately than employees who work in a cluttered environment with outdated equipment that could be prone to breakdown.

Lifts and carts from DJ Products can handle a heavy workload for a full eight hour shift on a single charge and they are designed with the employee’s safety in mind.  All equipment from DJ Products is ergonomically designed to dramatically cut down on work related injuries and these lifts and carts make it easy for a single person to handle loads of material that would have required two people working with a manual cart.

You can’t control what happens outside of your facility, but by being as efficient and prepared as possible you can minimize the potential damaged caused by delays with quick and accurate actions within your facility.

Ergonomic Solutions for Warehouse Order Fulfillment

If your business relies on a warehouse to ship goods to your customers then you know that getting orders is only half of the battle. Once you have secured a customer’s order, it is then up to you and your team to see to it that the order reaches that customer in good condition as quickly as possible. We have no doubt that you have stressed the importance of filling orders quickly to your employees…but have you given them the right equipment to make this happen? It is important to give your employees the supplies so they can carry out your vision.

When employees are working as quickly as possible but using outdated or inadequate machinery, they are more prone to injury. In addition to this, rickety carts, unstable dollies, and overused scissor lifts can result in spilled or damaged merchandise. Having employees out on leave because of injury and losing merchandise to accidents can eat away at your profits and you do not want that.

DJ Products offers and entire lineup for industrial ergonomic material handling solutions including:

• Carts with casters
• Carts with 4-swivel casters or wagon-wheel style of turning
• Carts in a straight line
• Platform Trucks & Scissor Lifts

Our ergonomic cart pushers, electric cart pullers and other solutions eliminate the strain of manually pulling heavy product, parts carts, or wheeled equipment. Your employees can continue to work efficiently with a reduced chance of injury or product damage.

Our products are not one-size-fits-all. Contact us at 800-686-2651 to discuss exactly what you need and the customization options that will work for your industry.

Improve Warehouse Fulfillment with Powered Tugs

Employees who work in warehouse fulfillment need to locate items and get them ready to ship, loss and unload items, operate material handling solutions, among other duties. You are probably very aware of what these employees do. Much of their work is physical but it also involves the intellect. They need to check inventory to see that it matches up with purchase orders or packing slips, sometimes they need to count inventory and depending on the system at your workplace, they may need to interact with vendors and customers. At the very least, they need to interact with their fellow employees.

Material handling solutions are not just about saving wear and tear on the body; they also prevent the mind from being too worn out. Out-of-date machines that have to be carefully maneuvered to avoid injury or somehow jerry-rigged so they won’t fall apart can cause a lot of anxiety. If your employees work constantly with the nagging fear that the machines they are using are close to the breaking point this may put them on edge. And if they have been injured on the job but don’t want to tell anyone, the aches and pains they feel will compete with the mental processes they need to go through to get orders fulfilled correctly.

DJ Products offers a host of ergonomic material handling solutions, including powered cart pullers and warehouse tugs to protect body, mind, and worker morale. Feel free to contact one of our Sales Engineers at 800-686-2651 to discuss which of our products would be best suited to your warehouse operations.

How to Increase Pick & Pack Efficiency

With costs up and profits down, everyone is scrambling to improve efficiency. No matter what business you’re in, you’re trying to do the job faster and better — often with fewer people. Warehouses, fulfillment houses and distribution centers are particularly challenged, says Bill Hubacek of FKI Logistex North America in a recent article in Manufacturing & Technology eJournal. “Customers demand nearly 100% order accuracy; smaller and more frequent orders cover a greater number of SKUs; and senior management calls for lower costs and increased productivity.”

High volumes from more frequent orders and quick order-to-ship turn-arounds can place a significant strain on your system and your workers. As Hubacek points out, “picking and packing functions remain two of the most labor-intensive and costly jobs in the operation. When performed manually, picking and packing can be a major source of errors, expense and decreased efficiency.”

And a reputation for errors is definitely something you want to avoid. Errors erode consumer confidence and create a negative drain on customer loyalty. When the economy is tight, competition becomes even more fierce than usual. A reputation for order accuracy can ensure a high rate of customer satisfaction and garner valued customer loyalty. Anything you do to improve your workers’ ability to perform accurately while picking, packing and shipping orders is essential.  

Hubacek makes a good argument for automating pick and pack operations, but most businesses are putting off that type of major retooling and restructuring effort until the economy improves. However, you don’t have to make a massive investment in automation to significantly improve productivity. Augmenting your workforce with a few ergonomically-designed powered carts or movers can improve the overall efficiency of your pick-pack-ship operation, increasing both speed and accuracy — and, ultimately, customer satisfaction.

DJ Products makes a full line of extremely versatile, highly maneuverable electric battery-powered movers designed to perform pushing, pulling and lifting tasks. Ergonomically designed to eliminate musculoskeletal injuries, DJ Products’ carts, tugs and movers take the physical burden of many pick-pack-ship tasks off your workers, allowing them to perform more efficiently. When not physically stressed, workers are able to perform tasks more quickly, concentrating on accuracy rather than the physical discomfort of the task. DJ Products’ powered movers allow you to add “mini-automation zones” to your warehousing, distribution or fulfillment process. And due to their versatility, DJ Products’ ergonomically-designed carts and movers can move with workers from one task to another or can be tasked to different key areas as needed.

Talk to one of our industry specialists to find out how DJ Products’ movers can improve your company’s efficiency — at a price you can afford.

Ergonomic Material Handling Equipment Meets Needs of Multi-Generational Workforce

Finding, training and keeping qualified workers is slated for discussion at the Material Handling Industry of America (MHIA) annual conference NA 2010 scheduled for April 26-29 (see our January 4 post). The conference will devote two educational sessions to managing the supply chain workforce:

  • How Industry is Changing Material Handling Training and Education will focus on the demanding skill sets now necessary to perform even entry-level jobs in highly sophisticated, automated warehouses, distribution centers and fulfillment houses.
  • Building the Workforce of Tomorrow will focus on the challenge of integrating multi-generational workforces successfully as baby boomers and the knowledge they harbor leave the industry.

The move toward more automated supply chain operations and the increasing sophistication of the technology that drives them presents a considerable workforce challenge for supply chain managers. Technology is necessitating a more highly skilled supply chain worker making it difficult to find suitable workforce candidates among the industry’s traditional unskilled labor pool. Exacerbating the problem is the coming retirement of skilled baby boomers who have been the backbone of the supply chain industry for decades. Supply chain managers worry that there simply won’t be enough new workers coming into the system to replace those who are leaving it. The poor economic climate has actually alleviated that part of the problem somewhat. Lost savings and pinched budgets have forced many baby boomers to return to the workforce or push retirement back a few more years.

While their expertise is welcome, the distinct physical needs of an aging workforce have thrown another wrench into the supply chain machinery. Ergonomic material handling equipment that removes the physical burden from the worker could be the key to accommodating senior workers. Adjustability allows ergonomically designed carts and tugs to accommodate workers of every shape, size, sex and physical ability, providing supply chain managers with maximum use of their workforce.

Automation Is Changing Warehousing

Warehousing and distribution centers are being forced to perform more quickly than ever before and meet a growing list of unique customer requirements. Automation is the key to success.

“To get more throughput while decreasing cycle times, more facilities are turning to the strategic use of automation for picking, conveying, storage and sortation,” wrote Modern Materials Handling editor Bob Trebilcock in a May 2006 Modern Materials Handling article on warehousing systems.

Over the past decade, automated systems have moved from simple stock locator systems to islands of single-task automation to the unified, integrated systems being installed today. Automation is speeding up every aspect of warehousing, including inventory control, receiving, material movement, picking, packing and shipping. Automation allows greater volumes to be handled in shorter timeframes. Today, automation allows customization of an end-user’s needs to be accomplished with amazing speed, accuracy and efficiency.

Engineering a customer’s requirements “into the workflow” and performing them as a matter of course, is the most efficient and cost-effective way to meet specific customer requirements, Trebilcock writes in a July 2008 Modern Materials Handling article. Some examples of using automation to meet unique customer requirements:

  • Pick-to-light solutions ensure order-picking accuracy and maintain throughput.
  • Synchronizing material delivery to the production line in the same sequence as component assembly and packing saves time on the order assembly line.
  • Automatic print and apply processes save labor in applying shipping labels and guarantee accurate shipments.

Anything you can do to automate your warehousing or distribution operation will improve speed and accuracy for your customers and allow you to handle a higher volume while still meeting unique customer requirements.