Tag: Hospitality Carts

Four Tips to Be the Best Hotel Manager You Can Be

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In the highly competitive hospitality industry, an outstanding customer experience will set your hotel above the others. Here are four tips for becoming a great hotel manager, who surpasses customer expectations and maintains a high-achieving staff.

1. Follow-Up Is Key

Part of your job is handling concerns of both customers and staff. Make it a habit to listen carefully to everyone and follow through on any necessary action. You will quickly develop a reputation for integrity that will inspire loyalty in others.

2. Stay on Top of the Financial Situation

It’s easy to get lost in the day-to-day finances of your hotel, but it’s the overall picture that matters. Keep good records of all expenses and review them regularly to see if you can reduce costs or shift expenditures to areas of greater need.

3. Be Visible

Yes, you need to spend time in your office on administrative duties, but you’ll lose perspective if you don’t get a first-hand look at what’s going on. Perform random room inspections, observe front-desk operations and chat with your staff on a regular basis.

4. Treat Your Staff Well

Few people respond to an authoritarian approach. You and your staff have the same goal, so they’ll be far more motivated if you treat them all as members of a team.

Dumpster Movers Lighten the Load on Your Staff

Help your staff be more efficient and avoid workplace injuries. Dumpster movers like the WasteCaddyLite from DJ Products save time, prevent injuries and boost productivity. Visit our website to learn more about our extensive line of battery-powered tugs and movers for any application.

Rich Old Buildings Become Hotspots for the Hospitality Industry

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Old Becomes New Quaint

Broadway composer Peter Allen once wrote that “Everything old is new again.” That has certainly turned out to be true in cities like Adelaide in Australia, where historic buildings are getting a second chapter as up-to-the-moment restaurants and bars.

Hibernia

Owners Zoi Kokoti and Stephen Lowery have transformed the venerable 113-year-old Magill Institute into a minimalist Scandinavian-style cafe. The large windows provide an abundance of natural light, adding an element of warmth that’s not usually found in this type of decor.

Kokoti presided over the transformation, which occurred over a mere 10 days. In keeping with the low-key vibe, the dining tables were recycled from another restaurant and much of the shelving was purchased from Kmart. Modern conveniences such as USB ports and WiFi access were added.

The Henry Austin

Iconic Adelaide restaurant Chesser Cellars closed four years ago, but has now reopened as The Henry Austin. Max Mason and Tess Footner, a duo with extensive hospitality experience, took advantage of a rent-free lease awarded by Renew Adelaide, a program created to stimulate development in unused local spaces.

The pair honored the classic ambiance of the original design with an old-school decor style that incorporates existing elements, such as a polished wooden staircase and a dumbwaiter. Mason paid respect to former owner Primo Caon by asking for his blessing prior to the reopening.

Provide Four-Star Service with Hospitality Carts from DJ Products

Our battery-powered hospitality carts make it easier for your staff to keep your hotel, restaurant or bar in tip-top condition. Visit our website to learn more about our linen carts, housekeeping carts and CartCaddies.

Six Technology Trends Embraced by the Hospitality Industry

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Hospitality Industry

While some people are reluctant to embrace new technology, most folks recognize that it enhances their lives and work. Many travelers are accustomed to a technology-rich world and expect such amenities to be standard. Today, business and vacation travelers expect features that were a costly luxury just few years ago. To remain competitive, hotels should embrace the latest technology trends and evaluate all of their hospitality industry equipment for possible upgrades.

Six mega-trends in the hospitality industry

Hospitality Technology (HT) is dedicated to covering technology issues for the hotel industry. According to HT, protecting payment and personal information of guests is a top priority for every hotel. Providing in-room technology to guests and interacting with them on a mobile platform also ranks close to the top. The following are the six meg-trends for 2016 from HT:

  • Guestroom technology: More than half of hotels surveyed (56%) say they plan to upgrade the in-room technology available to guests in 2016.
  • Future-proofing networks: To avoid the costs of installing new cables every few years, most hotels are opting for the latest fiber optic lines.
  • Improved security: More online payments means increased vulnerability to hackers.
  • Mobile engagement: Location-based technology and communications with guests improves customer experience.
  • All-location internet: Connectivity from any location on hotel property is now expected by most guests.
  • Energy savings: New technology can reduce energy costs for every size of hotel.

Another way hotels can lower their operating costs is with highly efficient motorized carts and trash dump hoppers. Check out the entire line of hospitality industry equipment from DJ Products to reduce the likelihood of injury to your hotel staff.