Tag: Hotel Trends

Hotel Technology Trends to Watch – Making Guest Feel at Home

The Frontier of Comfort and Hospitality is Always Being Expanded. What's New?
The Frontier of Comfort and Hospitality is Always Being Expanded. What’s New?

Hotels continue to refine the guest experience as a way of standing out from the competition. Equipment such as hotel supply movement carts improve staff productivity and room turnaround times, while high-tech innovations add to guest comfort and convenience.

Here are top communication trends expected to impact the hospitality industry during 2019. Is your hotel up-to-date with these features?

Mobile and Room Phone Synergy

The prevalence of mobile phones has resulted in hotel room phones being limited to room service and wake-up calls, but technology is in the works to pair the two as a central communication hub. Guests will be able to use their mobile phones for functions such as TV remotes and message centers.

Guest Apps

Apps are a great vehicle for one-stop access to information. Hotel guest apps have the potential to host loyalty programs, special rate notifications, and other valuable functions while also providing data that can be used to personalize the guest experience.

Tech Lounges

Guests traveling for business appreciate the opportunity to work or relax in other parts of the hotel for a change of scenery. Tech lounges provide a comfortable spot where people can conduct business or unwind while keeping WiFi connectability.

Social Listening Tools

In a matter of minutes, hotel guests can share their experiences with a vast audience of social media users. Social listening tools like Hootsuite and Brandwatch let you monitor mentions of your hotel and other relevant keywords. You can then use the collected data to engage in conversations and fine-tune your marketing strategy.

Streamline Hotel Supply Movement with Powered Carts from DJ Products

Our hotel supply movement carts boost staff efficiency and reduce risk of job-related injuries. Contact us for more information.

Hoteliers Are Leveraging These Four Important Items in 2019

Hotel Supply Movement Experts
Hotel Supply Movement Experts

As your preferred source for hotel supply movement carts, we want to keep you informed of news and trends impacting the hospitality industry. Now that the busy holiday season is over, hoteliers are looking ahead to the challenges of 2019 and how best to improve customer satisfaction and loyalty.

Here are four significant trends expected to shape the hospitality industry this year. How can you leverage them for your hotel?

Minimalist Designs

Outdated hotel decor is a major turn-off for most guests, but frequent renovations can be cost-prohibitive. Savvy hoteliers are turning to minimalist designs that accommodate a wide range of styles by simply changing a few accessories. Faux but realistic-looking plants and floral arrangements add an elegant yet comfortable touch.

Cloud-Based Technology

Do you think cutting-edge technology solutions are too expensive? With 62 percent of international hotel chains moving to cloud-based management software, your hotel can’t afford to be left behind. In fact, cloud-based software improves productivity, making it extremely cost-effective.

Local Transportation Partnerships

Many chain and independent hotels have shuttle services to and from airports, but how do your guests get around during their stay? Consider forming a partnership with a local transportation company to give guests convenient access to limos, rental cars and buses.

Mobile Ads

With smartphones becoming so integrated into today’s society, purchasing ads on mobile apps is a great way to reach potential customers. A recent report shows that bookings on mobile devices jumped from 13 percent to 20 percent in just one year.

State-of-the-Art Hotel Supply Movement Solutions from DJ Products

Turning rooms quickly and efficiently is an important factor in elite customer service. Visit our website to learn how our hotel supply movement carts can boost productivity while saving time and money.