Tips to Improve Hospital Staff Productivity

Improve support staff productivity with powered carts.
Improve support staff productivity with powered carts.

As the healthcare industry moved to value-based payments, hospitals and other healthcare systems began searching for innovative ways to reduce costs and improve productivity. Powered carts for hospitals are a valuable solution to increase staff efficiency.

Here are five more tips to save time and money while maintaining high-quality job performance from your hospital staff.

1. Secure Commitment from Leadership

Buy-in of workplace initiatives starts at the top. Make sure your leadership team has the tools needed to monitor operations and uses the data to reduce costs while improving outcomes.

2. Establish a Data Governance Team

Your managers are dependent on timely and accurate data in order to make informed decisions that will achieve positive results. A data governance team ensures a high quality of reporting that is consistent and accurate.

3. Create Clearly-Defined Financial Targets

Without measurable goals, directions to improve productivity or reduce costs are meaningless. Once departments know their specific goals and have the appropriate resources, they can develop sound plans to accomplish them.

4. Foster Transparency

When team members don’t know how or where they fit into a system, they have a difficult time staying motivated. Encourage an atmosphere where everyone understands how they contribute and they feel comfortable asking questions.

5. Maintain Balance Between Productivity and Quality

Lowering costs without regard for maintaining quality standards is counterproductive. Find the sweet spot where both measures are at optimum levels.

DJ Products: The Top Source of Powered Carts for Hospitals

Visit our website to learn why electric powered carts for hospitals from DJ Products are your solution for safely increasing productivity while effectively reducing costs.

2017 Healthcare Marketing Trends for Hospital Administrators

New Healthcare Trends Means New Advanced Ways to Help Patients
New Healthcare Trends Means New Advanced Ways to Help Patients

Healthcare is a constantly evolving industry. Medical technology becomes more advanced while doctors and other healthcare professionals adapt to the changing needs of patients. In turn, healthcare marketing faces the challenge of shifting gears to accommodate these changes.

Here are some of the more significant healthcare marketing trends of the upcoming year that you should incorporate in your program.

2017 Healthcare Marketing Trends to Watch

  • Consumers have become more active participants in covering their own healthcare costs, sending them online in search of information. Relevant and compelling content is the biggest factor that will set you apart from the competition.
  • As consumers become more knowledgeable, they are less likely to respond to generic, broad-based advertising. Digital marketing puts an unprecedented amount of data at your fingertips for use in personalizing your message for specific targets.
  • While “old school” computers are still widely used, Americans make the majority of their connections via smartphones. If your online presence isn’t optimized for mobile, you’re seriously behind the curve.
  • If a picture tells a thousand words, then video speaks volumes. YouTube, Facebook Live, Instagram and other platforms give you the opportunity to share video and streaming content that immediately captures interest.
  • Everyone’s lives are full with jobs, families and other commitments, so people have become less willing and able to bend their schedules. As a result, they look for prompt and convenient healthcare service, much like they do with retail businesses.

Powered Hospital Carts from DJ Products

Our powered hospital carts such as the CartCaddyLite let your employees move heavy loads safely and quickly without inconvenience to patients. Visit our website for more information.

 

Reviews and Ratings, Even Hospitals Have to Worry About Them

32 MjAxMC0wMy0yMV8xODU1LTYzLmpwZw==
Can the Medical Experience be Improved

Ratings systems and online review sites have hospitals under the magnifying glass more than ever. Healthcare organizations must worry about their reputation with the government’s Hospital Compare data and organizations like Leapfrog.

As Leapfrog recently explained to The Sentinel, every rating system has differences by design. Reviews and ratings judge hospitals not only on outcomes and safety, but also on more subjective matters like employee responsiveness and patient satisfaction.

Across the variety of review systems, the key factors are:

  • Safety: Leapfrog places a special emphasis on safety scores, aggregated from various surveys.
  • Patient Experience: The Centers for Medicare and Medicaid Services (CMS) relies heavily on critical aspects of patient experience (as opposed to “satisfaction,” which is more subjective).
  • Communications and Responsiveness: How quickly and effectively staff responds to questions and problems greatly affects customer satisfaction.
  • Discharge Experience: Communications upon discharge and follow-up protocols also matter heavily.

How Can My Hospital Get Better Ratings and Reviews?

Hospitals should respond to surveys and provide data whenever possible. Transparency always helps.

Be proactive and ask patients about their experience during and after care. It’s easier to solve problems before negative reviews are left online.

Focus on communication and meeting patient expectations:

  • User-friendly inpatient forms
  • Educate staff on communication skills
  • Emphasize a comfortable and clean environment
  • Use modern equipment, software, and apps as applicable

Powered hospital carts can help improve patient care and satisfaction. Employees can respond to patient calls more quickly and effectively, and janitorial staff can perform their duties most efficiently.

For help expediting patient care and providing a safe and clean environment, visit DJProducts.com for information about hospital carts.