Travel and Hospitality
Low fuel prices and increasing market competition will spell changing attitudes among travel industry companies and consumers in 2016, Jay Rein recently explained to Travel Pulse. As travelers hit the road and skies more, businesses will need to get creative to increase market share.
Rein, of the software solutions provider EPAM Systems, outlines the changing face of travel in 2016:
- Airfare wars will increase due to low fuel costs
- Consolidation and emerging companies will compete on pricing and service bundles
- Optional features may be added as standard amenities to attract consumers’ attention
- Technology will become more integrated into every step of the travel experience
Tips for the Hospitality Industry to Gain Customers in 2016
Customized experiences and integrated tech will be major sources of change in the travel industry. An airline might offer in-flight Wi-Fi and gourmet food, while hoteliers and other hospitality industry leaders will have to find their next differentiator.
Hotels can tailor the guest experience with enhanced services such as early check-in and late check-out. Common areas are becoming more like dynamic spaces for dining, wireless computing, and casual gatherings that better suit today’s travelers.
At the heart of the changes: technology that makes it affordable for companies to offer attractive features. Our own powered hospitality carts are one tool that help hotels streamline housekeeping and janitorial work. When employees can efficiently clean rooms on-demand and respond to maintenance needs with less physical strain, the customer experience can be upgraded.
For more info about powered hospitality carts that can help move the needle for your operations efficiency and service capabilities, contact us at DJProducts.com.